Application Support Engineer

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a professional Application Support Engineer to join our UniQue Luxembourg team

What will you be bringing to the team?

• Handle production incident tickets.
• Ensure the follow-up of incident management documentation.
• Continuously update and improve resolution procedures.
• Respond to requests from internal users (via email and by phone).
• Actively participate in support during peak periods.
• Continuously improve and industrialize routine processes in order to take on increasingly complex support tasks over time

Requirements

What do you need to succeed in this position?

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at  our Diversity, Equality & Inclusion Policy  for more information.