Global Product Implementation Senior Manager

I can succeed as the Senior Manager, Global Product Implementation.”

The Senior Manager, Global Product Implementation will lead the global product implementation capability In Europe and Asia and foster strong partnerships across the team globally and Capital Group to drive the operational delivery of the global product roadmap. They will lead and influence with senior leaders and others to drive product development and delivery within Investment Operations and across Capital Group. They will lead with an influential point of view, demonstrating in-depth knowledge of investment products considering the client needs, investment group implications, regulations and operational requirements. They will demonstrate broad knowledge in Investment Operations required to collaborate and provide leadership to product teams in our Europe and Asia Product Group, Investment Groups, Technology, Legal & Compliance, Investment Operations and project teams to launch and implement new products.

The Senior Manager, Global Product Implementation will lead globally across Investment Operations to prioritize demands and deliver new product, services and capabilities. They will lead a team that delivers assessments and requirements for new investment products in Europe and Asia, product launches and product change activities. As a CG leader, you need to demonstrate and model the Leading Capital Framework and effectively manage a highly engaged, value driven team.

Primary responsibilities / essential functions :

Play a lead role for Investment Operations in Capital Groups’ product roadmap management & oversight

Participates and or leads strategic business planning with the Product Group on the Europe and Asia roadmap and related capabilities

Partner with the Product Group and key stakeholders to clarify and define product opportunities and priorities

Participate in ongoing product planning and related forums, including influencing trade-offs and prioritization; lead team in maintaining operational delivery roadmap and manage scope

Lead the operational implications for the product development lifecycle

Engage with the Europe and Asia Product Group to understand new products and prioritization

Leverage product health metrics to understand product health and prioritize health related initiatives

Lead ongoing monitoring of product health & KPIs

Leads the operational implications for the product development lifecycle

Drive discussions and decisions in demand management forums with other business leaders, including the Product Group and IO leadership.

Ensure a strategic focused approach to demand management, business planning and cross department impacts to capacity.

Provide leadership for demand intake, prioritization, and trade-offs within the organization, and ensure communication of demands and ongoing product initiatives with all relevant parties within IO business units and leadership teams. Ensure key accountabilities are understood and adopted.

Ensure appropriate management of product demand pipeline and operational capacity reviews are in place across Investment Operations.

Influence and drive decisions around solution options for complex business problems and new capabilities / products.

Manages and / or supports the management team in operational product assessments and requirements that support delivery of new products and related operational capabilities.

Directly or through the team, understands operational challenges through gatherings of requirements, outcomes, and recommends appropriate approaches to solving challenges and ensuring alignment with business priorities.

Provide point of view on critical solution options and recommendations.

Collaborate with senior managers to recruit, develop and maintain an effective team. This includes :

Sets the Tone

Model our core values and thoughtfully enhance our culture.

Reinforce what makes Capital a unique and special place to work.

Create high standards of excellence and set an example for others to follow.

Bring energy and enthusiasm to the environment.

Engage People

Build genuine relationships and lead with care.

Actively engage and motivate associates.

Develop and coach associates to meet business goals.

Cultivate strong and diverse teams.

Drive the Business

Develop and execute strategies that are rooted in Capital’s vision and position us for continued success.

Manage our business for sustainable growth, and lead the changes needed to deliver superior results and services over the long-term.

Challenge Self

Actively develop and invest in professional and personal capabilities.

Seek new ways to grow and be challenged as a leader.

Balance the intellectual, physical and emotional dimensions of leadership.

Perform additional responsibilities as assigned.