Program Manager, Global Road Safety Investigations

Global Road Safety's (GRS) mission is to "lead the world's safest transportation network, protecting the lives of people on road everywhere." GRS supports all road transportation business lines and units globally where Amazon performs logistics services.

We are seeking a Program Manager to join the Global Road Safety Investigations team. This role will focus on enhancing road safety through the investigation and analysis of on-road vehicle crashes and outside-the-vehicle injuries. From these incidents, we identify trends and key risks to support Global Road Safety in developing data-driven strategies to prevent incidents. As Amazon continues to innovate, our investigation and assurance processes must evolve with the business to maintain the highest safety standards that impact transporters, our customers, and the communities we serve.

This is a high-impact role that combines safety investigation, data analysis, and program management. The position requires someone who can balance tactical investigation work with strategic thinking and stakeholder management. The role will drive safety improvements across Amazon's global transportation network. Strong analytics and safety experience will be valued in an applicant.

Key job responsibilities

• Lead and improve safety investigations for vehicle crashes and out-of-vehicle injuries in last mile and middle mile operations.
• Develop investigation processes and provide guidance to stakeholders across the business.
• Ensure compliance with laws, regulations, and business guidelines in all investigations.
• Determine incident root causes and implement corrective actions.
• Analyze safety metrics and incident trends to allocate resources effectively.
• Conduct and validate risk assessments and safety audits.
• Analyze diverse data sources to identify trends and provide proactive safety recommendations.
• Communicate findings clearly to stakeholders and manage necessary escalations.
• Drive continuous process improvement in safety practices.

About the team

Global Road Safety leads the world's safest transportation network, protecting lives of people on road everywhere. Using a data-driven approach, Global Road Safety fosters the safe mobility of our drivers, partners, community members and other vulnerable road users. We align all on-road standards and procedures globally and think creatively about safety, inventing for customers and the community. As a responsible global community member, we improve global transportation safety culture by influencing internal and external stakeholders to create a safer and more sustainable transportation system.

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