Voice engineer

About Mixvoip

We are Mixvoip, a vibrant Luxembourg-based company that provides cloud telephony, smart networking, and high-speed internet services. We believe in offering our customers a fresh take on communication systems, and that’s where you come in! We are hiring a Voice engineer to oversea our voice systems and improve its features further.

About the role

A Voice engineer at Mixvoip is actively maintaining and deploying our in-house developed voice solutions used on our core systems and on our PBXes. This includes not only active coding but also listening to clients requirements and debugging the behaviour of our involved systems. As part of role, the Voice engineer also handles Level 2 support requests on a regular base.

Key responsibilities

• Design, deploy, and maintain enterprise voice solutions (VoIP core platform and in house developed PBXs).
• Ensure quality of service (QoS), call continuity, and system reliability across voice networks.
• Configure and troubleshoot unified communications systems, cloud voice platforms, and on-premises solutions.
• Implement and maintain security standards for voice communications (encryption, fraud detection).
• Improve security architecture in collaboration with system administrator and cybersecurity teams.
• Analyse SIP call flows and call related log files.
• Provide technical support and training across internal teams and, where relevant, clients.
• Coordinate with vendors and third parties for system implementation and upgrades.
• Automate provisioning and monitoring processes using scripting.
• Maintain compliance with GDPR, NIS2, DORA, and ISO 27001.

What do we need from you?

What would make you stand out?

We know we’re asking for a lot, but here’s the exciting part : You'll join a skilled, supportive team ready to help you grow. We value passion and potential over perfection - if you’re eager to learn, apply. Once you’re settled, you’ll also enjoy flexibility in your working hours.

Our way to support you the best

We want you not to hesitate to apply for this job and so we are more than willing to train you on the different topics and give you the necessary support . Not only during our onboarding plan but on a daily base, senior engineers will be available to answer all your questions and help you to feel confident on this position. With our help you will become an expert in the telecommunication sector and gain a high knowledge of SIP as well as regulation & compliance. This will help us to bring the best service to our clients - and you in case you would decide to leave us one day.

A new way to apply : Join Mixvoip’s success story

Join Mixvoip and you won’t just be connecting businesses to high-speed internet, fiber, satellite, phone, or mobile networks – you’ll be connecting people, forging relationships, and making a real difference in our story.

So, if you’re prepared to embark on an engaging journey and play a pivotal role in Mixvoip’s saga, here’s an unconventional route to apply

We invite you to record a brief video with your smartphone. Share why you’re drawn to this role or pose any questions or doubts you might have. It’s about keeping the conversation open and engaging! Please remember to attach your CV in PDF format too.

Instead of a conventional motivational letter, we’d like you to employ an AI of your choice. This not only mirrors our technology-focused approach, but it also allows you to showcase your adaptability to new tools. It’s less about the letter, more about your interaction with AI that we’re keen on.

JOIN US

Eager to join the ride as our next Voice Engineer ? Submit your application directly through our website : Apply here

We look forward to discovering your talent and seeing what you’ll bring to the team!