Technology Solution Coordinator (m / f / n)

Technology Solution Coordinator (m / f / n)

Department : Creos IT | Location : Luxembourg | Contract : Permanent | Job Requisition N°19513

Your tasks

• You lead, analyze, follow-up, advise, and collaborate with stakeholders on demand management process and ensure all technical requirements are complete and documented
• You manage adequacy between business requirements and the integration of the solutions
• You follow the demands end-to-end, manage the planning, identify the resources with the IT domain leads, coordinate realization, and ensure final delivery to requester
• You interact with stakeholders on functional tests
• You are the main contact point for selected business and technical projects
• You understand, manage and administer IT services portfolio and digitalize the related processes on a continuous basis
• You guarantee the delivery of optimum Creos IT support and services to business users
• You develop and maintain technical documentation and associated operational procedures
• You support IT teammates and service desk
• You propose improvements of the technology infrastructure and technology services in conjunction with the Architecture and the other IT departments
• You follow up on industry innovations and latest trends
• You propose and follow up on quality assurance of the supported processes and procedures

Your profile

What we offer

34 days off per year

For external applications, a recent copy of the police record might be requested if you are invited for an interview.

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